For the latest arrangement on this years Seasonal Flu Vaccine, please click here
PATIENT ACCESS TO GARTHDEE MEDICAL GROUP DURING COVID 19
We are keeping our patients and staff as safe as possible during the outbreak of COVID 19 and have therefore reduced the number of people coming into the surgery.
As with coffee shops, offices and supermarkets the way we work has had to change and this will stay the case for a long time to come. However, we are very much still here to help you and you should continue to contact us if you have any medical symptoms or issues.
We can deal with these requests in a variety of ways - by providing telephone advice, video consultations (when these are helpful) or, as needed, by arranging for you to come to see us for a face to face appointment. As normal, we will ask for more details of the issue to allow us to assess how best to help you.
If you are asked to attend the practice, we would ask that you only arrive at the time of your appointment to reduce the number of patients sitting waiting. We would also ask that where possible you come alone unless assistance from a carer is required.
We are currently offering telephone appointments as the first point of contact for all patients. We have pre-bookable telephone appointments and BOOK on THE DAY telephone appointments available.
Please make sure you are available to take the telephone call from the GP at the time allocated to you. This should be in a private area where you are able to discuss your problem.
Please note the practice telephone number is withheld and you should check with your phone provider that you are able to received calls from withheld numbers prior to your telephone appointments.
If you have been given a time or day for a video consultation, you can access your appointment by clicking on the secure link locate on our practice website using any device with a microphone and camera (i.e. Smartphone, tablet, I-pad, laptop, PC). You can login prior to your appointment time to test that everything is working for you.
Please Note: If you have not been allocated a video appointment by the practice, your call will not be answered.
If you have an appointment at the surgery, we ask that you wear a face covering i.e. a scarf or a cloth to protect yourselves, other patients and staff. Please only remove your Face Covering if directed to do so by the GP or Nurse. The clinician seeing you will be wearing Personal Protective Equipment. Some members of our team are able to keep to 2 metres distance from others and therefore do not need to wear masks out with consultations unless keeping this distance is not possible.
MASK WEARING (WE DO NOT PROVIDE LETTERS TO ADVISE THAT PATIENTS DO NOT HAVE TO WEAR MASKS)
The wearing of face coverings is currently compulsory on Public Transport and in shops. Some people cannot wear masks because of a disability or severe distress - should you be in this position, you can access a DIY card to quickly explain that you have a legal reasonable excuse. These are available by clicking here
To reduce the footfall within the practice, we are encouraging all patients to sign up with a Pharmacy for collection of prescriptions.
If you have a preferred clinic for collecting your scripts please contact the practice and we will arrange to have this setup. This will mean when you order your scripts they will be delivered direct to the Pharmacy of your choice and you should attend there for collection.
Please allow 4 working days for collection from time of ordering.
For those who have received a prescription for Sayana Press Contraceptive Injection to self administer - you can access the guide to self-injection by clicking here
We have currently suspended booking of appointments on line - this allows us to check the reason for your appointment and deal with this by phone if appropriate to prevent patients visiting the practice if this is not needed.
Prescriptions can still be ordered using this service - please ensure that you advise us which pharmacy you would like to pick up your prescriptions from as these cannot currently be collected from the practice.
Shielding paused with effect from 1 August 2020 and shielding patients can now undertake activities in line with the rest of the population - they should continue to observe social distancing and hand hygiene recommendations
COVID SYMPTOMS & HELP
If you have developed Coronavirus/COVID 19 symptoms in the past 7 days (new continuous cough, fever and/or loss or change of taste or smell) or live with someone who has symptoms please follow the guidance on www.nhsinform.scot/coronavirus where there is an interactive guide you can use.
There are many helpful resources you can use -
For the interactive patient guide for those with symptoms click here.
To print off a medical certificate if you have been off work for over 7 days click here
Assessment of whether you can keep working is your employer’s responsibility (and cannot be done by your GP) - they should be directed to Health Protection Scotland for further information by clicking here
For advice on how people with specific health conditions should manage their condition through this period click here
If you feel that you need to speak to a doctor about your COVID symptoms - please call NHS24 on 111. The team will ask questions and pass this information to a clinician who can decide if your symptoms can be dealt with by phone call or if you need to be seen. If you need to be seen, this will be organised safely.
For more information and a short video on Access to GP Services/Practices, please click here
COVID 19 VACCINE UPDATE
As many of you will know, the COVID 19 vaccine is currently being administered in Scotland. We would like to take this opportunity to update you on the information we have received from Aberdeen Health and Social Care Partnership (ACHSCP) with regards to rolling out the vaccine within GP Practices.
The Practice will be responsible for vaccinating all patients over the age of 80 (who can attend the health centre). Those who are housebound will be vaccinated by the district nursing team.
We do not have the vaccine in stock currently. ACHSCP have advised we should receive them towards the end of January. Our plan is to deliver the vaccine as quickly as possible and we are planning to provide clinics late January/early February.
The ACHSCP will write to all patients over the age of 80 advising them when clinics are ready to be booked. Please do not contact us at the surgery to book as we are not be able to book your appointment for you, this will be done through a central booking system, details of which will be included in your letter.
Patients on Blood Thinning Medication
The patient information leaflet which accompanies appointment letters for COVID-19 vaccination states: People with bleeding disorders or people taking medication to thin the blood or reduce bleeding should consult their specialist for advice on vaccination. NHS Grampian advise not to phone your GP.
• Patients who are prescribed blood thinning medication including warfarin, aspirin, clopidogrel, rivarovxaban, edoxaban and apixiban should not be concerned about receiving the COVID-19 vaccine and should attend their appointment to receive this important immunisation.
• There is no need to contact your general practice for advice regarding blood thinning medication prior to attending for COVID-19 immunisation.
• Vaccinators will ask a question related to this prior to administering an injection.
• Patients on blood thinning medication may bruise more readily, the vaccinator will simply apply pressure after immunisation to the injection site for a bit longer than average. Reassuringly, the needle the COVID-19 vaccine is given with is very small and causes minimal trauma
• If the individual receives medication/ treatment to reduce bleeding, for example treatment for haemophilia, intramuscular vaccination can be scheduled shortly after such medication/ treatment is administered. Please call the number on your letter to rearrange your appointment if required.
If you have any questions with regards the vaccine please contact 0800 030 8013 or visit https://www.nhsinform.scot/healthy-living/immunisation/vaccines/coronavirus-covid-19-vaccine
We would like to thank all our patients for their understanding and help - keeping us all as safe as possible and allowing us to continue looking after your health at this difficult time.
If you have a video consultation booked with one of our GP's / Nurses, please use the following link to start your call. Please note that you will have access to the virtual waiting room at all times but without an appointment from the GP, no one will connect with you for a consultation.
What is eConsult, and how does it work?
(Site updated 03/03/2021)