Welcome to Garthdee Medical Group

Garthdee Medical Group was established on 23 August 2004 after the merge of two long established Aberdeen Practices, Rubislaw Terrace (founded in 1980) and Spa-Well Medical Practice (founded in 1894). The new practice is situated in large, purpose built premises in the Garthdee area where previously there had been no clinical services and since opening has established close links with the Robert Gordon University.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

ANNOUNCEMENT  

From Monday 1st July  there will be changes to our appointment system and phone lines due to reduction in our GP Team.  Please click below for more information

Announcement June 24

IMPORTANT INFORMATION FOR PATIENTS 

**UPDATED APPOINTMENT SYSTEM**

Urgent Issues

From 0800 Monday - Friday

Next day appointments 

1100 - 1800 Monday - Friday

1 Week ahead appointments

0800 - 1800 Monday - Friday 

Extended Hours available 0700 - 0800 & 1800 - 1900 on variable week days

**Please note we are no longer able to offer routine appointment up to 6 weeks in advance.

• PHARMACY FIRST - many conditions can be treated at local chemists. The pharmacists at Garthdee Pharmacy, Holburn Pharmacy and Boots the Chemist have undergone specialist training and can prescribe antibiotics for many common ailments.

• OPTICIAN - if you are having any issue with your eyes, all opticians in Aberdeen can see you urgently. They have specialist equipment to examine your eyes and can prescribe or refer to hospital if necessary.

• FIRST CONTACT PHYSIOTHERAPY - we have secured a specialist physiotherapist who is able to assess and treat back pain, sciatica, hip, shoulder, knee, elbow and ankle pain. If needed, he is able to prescribe pain relief.

• ADVANCED NURSE PRACTITIONER - this is a highly trained nurse who is able to deal with most acute problems such as abdominal pain, chest pain, coughs and colds, and urinary problems.

• LISTENING SERVICE – a trained professional who can offer an unbiased and confidential appointment if you are emotionally distressed and in need of support.

• NHS INFORM https://www.nhsinform.scot/ - this website can give you valuable information on how to manage common ailments and illnesses yourself, and when you need to see a health care professional.

.  Aberdeen City Community Treatment & Care Clinics (CTAC) Community Treatment and Care Clinics (also known as CTAC) have been operating in Aberdeen since June 2022. This nurse-led service provides a specialist range of services across the city, some of which you may have been more familiar with receiving from a GP Practice e.g., blood tests, blood pressure checks, or wound care. 

Patients will benefit from having access to expertly trained nursing staff at the CTAC Clinics for assessment and treatment, in addition to the Practice.  This will offer you more options of locations to attend for your healthcare needs across the City - Its a new way of receiving care, one which helps us ensure people are able to see the right person at the right place at the right time, and one which we arer sure the community will come to value.

For more information regarding this service and how to book please click below:

More information and how to book a CTAC appointment

A short information film has been created to explain how CTAC works in Aberdeen; it’s available to view here: How CTAC Works

Please help us to help you by being patient and respectful; a doctor may not be the only person who can deal with your problem.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

The practice premises are strictly a no smoking zone and mobile telephones should be switched off whilst in the practice as they can interfere with some technical equipment.

PRESCRIPTIONS

To reduce the footfall within the practice, we are encouraging all patients to sign up with a Pharmacy for collection of prescriptions. 

If you have a preferred clinic for collecting your scripts please contact the practice and we will arrange to have this setup.  This will mean when you order your scripts they will be delivered direct to the Pharmacy of your choice and you should attend there for collection.

Please allow 4 working days for collection from time of ordering.

For those who have received a prescription for Sayana Press Contraceptive Injection to self administer - you can access the guide to self-injection by clicking here

ONLINE SERVICES

Online Services is an easy way to book appointments and order repeat prescriptions.  Please see tab to the right for more information on how to sign up for this Service.

Where else can I get help?

NHS inform has a wealth of information to help you help yourself:  https://www.nhsinform.scot/

Community Pharmacists (chemists) can help with many common ailments and illnesses and can prescribe some medicines too.

What about emergencies?

If it is a genuine medical emergency then you should call 999 and ask for an ambulance.  If you need emergency care but are not in imminent danger then you should call 111.

Please be patient

Primary Care Teams have been on the frontline and have been working incredibly hard throughout the pandemic. Many of them are exhausted and they really are doing their best to help you.  Just like you, they want to get back to as close to normal as possible, but we are not there yet.

We would like to thank all our patients for their understanding and help - keeping us all as safe as possible and allowing us to continue looking after your health at this difficult time.   

Grampian General Practice – working together for a brighter future. 

GP practices are the bedrock of our healthcare services. Across Grampian we are working together to deliver the services you need.  

Over the last few years GP practices have seen a huge increase in the number of people who need care and support. At the same time is has got harder to recruit new GPs, along with other vital staff. 

Practices have changed and now have larger teams made up of many different professionals - for example you may have had an appointment with a highly qualified Advanced Nurse Practitioner or seen a Physiotherapist to help with back pain. These new 'multi-disciplinary' teams are of great value and have helped with the increase in demand - but the demand keeps growing.

We know some of you have real concerns about accessing community services. You might be worried help and support will not be easily available when you need it. The NHS, the health & social care partnerships, and GPs themselves are committed to building on the foundations we have; we need your help to really understand how we can move forward to a brighter future. To take part in a short Survey please click below.  Thank you for taking the time to fill in this short survey. 

 Patient Survey

Video Consultations 

If you have a video consultation booked with one of our GP's / Nurses, please use the following link to start your call.  Please note that you will have access to the virtual waiting room at all times but without an appointment from the GP, no one will connect with you for a consultation. 

Econsult

Please note from 23rd June, only the Self-help information is available via econsult. 

For all other advice, administrative requests, please contact reception on

01224 208312.