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Appointments

Consultations are by appointment only. Please telephone 01224 208312 between 08:00 – 18:00 for an appointment.

Routine appointments are available every day in the morning and afternoon. Urgent cases will be seen the same day, although it may not be with your usual doctor.

Please note: If you are unable to keep your appointment, please telephone the receptionist as soon as possible as this will allow us to re-allocate the appointment to another patient.

Please make a separate appointment for each member of the family who needs to be seen and if you have a problem that you feel will need a longer appointment than the routine 10 minutes then please tell the receptionist in advance.

Surgery Hours

The surgery is open Monday to Friday 08:00 to 18:00 (excluding local and national holidays).

All the doctors are available at varying times throughout the week.

If you have not been seen at the surgery for three years (or one year for those over 75) you can request a check-up appointment if you wish.

Extended Hours

The surgery also participates in an enhanced service to provide extended hour surgeries these are: 

  • Monday 18:00 – 19:30
  • Tuesday 07:00 – 08:00 & 18:00 – 19:30
  • Wednesday 19:00 – 20:00
  • Thursday 07:00 – 08:00

Please note that there are limited services available during these hours.  No nurses are available so you may have to make another appointment to come back for tests.  There is also no chaperone service so please think carefully about accepting one of these appointments if you feel you may require an intimate examination.

Telephone Advice

Garthdee Medical Group is now offering a new service to allow us to offer telephone consultations with most of the doctors.

Using the telephone consultation service may prevent you having to take a morning/afternoon off work.

If you, as a patient, wish to choose this option please ask the receptionist when you call, and advise her that you wish a telephone consultation. You will be asked for your contact telephone number, but you must ensure that you give us the correct telephone number and that you make yourself available to accept the call at the time given by the receptionist.

Chaperones

If you would prefer to have another person present during your appointment please let your doctor or receptionist know and they will be happy to make arrangements.

Teaching and Training

Garthdee Medical Group is a training practice. We are privileged to be involved in training qualified doctors to become General Practitioners. These doctors are known as 'specialist Trainees' and have time within the practice during their first (ST1) and third (ST3) years of General Practice Training.

One of the ways we can do this is by videotaping the doctor at work. These tapes are completely confidential; they are used by the doctor concerned for assessment in professional development with supervising doctors only. We would ask for your understanding in the use of these recordings, which are for teaching the doctor about his/her consulting skills and hope that you may be able to give permission for recording if you are asked.

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